All prices are in € and include the german VAT . Delivery charges are not included in the prices quoted. We accept bank payment in advance or direkt pay by pick up. Once we receive the Payment, we dispatch your order.
We cannot guarantee delivery times but we aim to deliver within 3
The delivery costs is as follows:
International - EU 1:
International - EU 2:
You have the right to cancel your order within 14 working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods that for hygiene reasons cannot be returned.
PLEASE NOTE: Due to hygiene reasons, our Kraulquappen (KQ´s) swim rings are shipped in a sealed packaging. Returns will not be accepted if the KQ´s packaging is opened or damaged.
Once we receive the product(s) back and verify its packaging/condition, we will refund your money.
All products have the german implied warranty. In case of warranty claims, please contact us first by email, fax or letter.
Any complaints regarding the goods or services supplied should be made to:
Cherek´s Kraulquappen, Bademoden Sportartikel, Fichtestr. 15, D-63071 Offenbach
You can e-mail (email@example.com), write or phone (+49-69-96230407) us with your complaint.
Our office hours are 10am - 3pm / Monday - Friday.
These Terms and Conditions do not affect any of your statutory rights.